Privacy Policy for Susoft

1. Introduction

Susoft ("we," "us," or "our") is a technology company located in Norway that provides website development and e-commerce solutions. We are committed to protecting the privacy of our clients and their website visitors. This Privacy Policy explains how we collect, use, and share personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

2. Data We Collect

We may collect the following types of personal data:

Client Data:

• Company name
• Contact information (name, email, phone)
• Business address
• Other information necessary to provide services

Website Visitor Data (Collected by our Clients' Websites):

• Technical Information: IP address, browser type, device info, operating system, referring website, pages viewed, time and date.
• Usage Data: How visitors interact (clicks, scrolls, form submissions).
• Data Collected by Tracking: Cookies, web beacons, etc., including data from:
  • Google Analytics
  • Google Tag Manager
  • Facebook Pixel
  • LastExternalReferrer
  • Adobe Analytics
• E-commerce Data: Purchase data, orders, shipping/billing info. (Note: Clients are responsible for payment data.)

Data Collected by Us for Our Own Business Purposes:

• Contact information (name, email, inquiry details) from those who contact us.

3. Purpose of Data Collection

• Providing Services: Website development, e-commerce solutions.
• Improving Services: Analyze usage, identify trends.
• Marketing (with consent): Communications about our services (opt-out available).
• Legal Compliance: Comply with laws.
• Client Website Functionality: Enable features (analytics, personalization, e-commerce). (We are a data processor for clients.)

4. Data Sharing

• Service Providers: For hosting, analytics, marketing (contractually obligated to protect data).
• Clients: Aggregated, anonymized data (no individual data unless legally required).
• Legal Authorities: If required by law.

5. Data Retention

Data is retained as long as needed for the purpose or as legally required.

6. Your Rights

• Access: View your data.
• Rectification: Correct inaccurate data.
• Erasure: Request data deletion.
• Restriction of Processing: Limit data use.
• Data Portability: Receive data in a usable format.
• Objection: Object to data processing.
• Withdrawal of Consent: Revoke consent.

Contact us at support@susoft.com to exercise these rights.

7. Data Security

We take reasonable measures to protect data, but no online transmission is completely secure.

8. Children's Privacy

Our services are not for children under 13. We do not knowingly collect their data.

9. Changes to this Privacy Policy

We may update this policy. Changes will be posted here with a new "Effective Date."

10. Contact Us